When you dial 9-1-1, the call goes directly to the dispatch center. Trained dispatchers will handle your emergency. Using the enhanced system, your name, telephone number and address from which you are calling are displayed on a computer screen. At the time that your call is answered, questions will be asked to verify your address, or the location of the emergency and the nature of the emergency. The asking of questions does not delay dispatch of emergency units. The dispatcher will immediately relay the information to a dispatch agency (Police, Fire, Medical) for an emergency response.